Heath Town Swimming Club takes the safeguarding and welfare of all our members seriously. We adopt and follow Swim England’s Wavepower safeguarding policy in full, so that everyone can enjoy their swimming in a safe environment.
If a child or adult is in immediate danger, call the police on 999.
Our Welfare Officers
If you have a concern, or want to report an incident, you can speak in confidence to our Welfare Officers, Elaine Caulfield and Julian O’Reggio. You can find them on poolside at our Monday and Thursday sessions, or email them at any time.
Anything you tell us will be kept confidential and acted on following the Wavepower guidelines.
How to raise a concern
| Who to contact | When | How |
|---|---|---|
| Club Welfare Officers | Your first point of contact for any concern | Poolside on Mondays and Thursdays, or welfare.heathtownsc@gmail.com |
| Swim England Safeguarding Team | If you’d rather not speak to the club, or can’t reach our Welfare Officers | 01509 640700 (option 1, then option 5) safeguarding@swimming.org Online referral form |
| NSPCC Helpline | If a child is at risk and you can’t reach the club or Swim England | 0808 800 5000 |
| Police | If someone is in immediate danger, or for non-emergencies | 999 (emergency) 101 (non-emergency) |
For children and young people
Worried about something? You can talk to Childline, free, on 0800 1111. Calls are confidential and won’t show up on your phone bill. You can also talk to any coach you trust, or to our Welfare Officers.
Policies and useful links
- Wavepower: Swim England’s safeguarding policy and procedures (version 2.1, May 2025)
- How to raise a concern with Swim England
- West Midlands Swimming: regional welfare contacts
- Club documents, including our codes of conduct and policies
